Product-related apologies and announcements
We would like to express our sincere gratitude for your continued patronage.
This time, at all BABYLONE stores, from Wednesday, July 16, 2025 to Thursday, November 27, 2025
We are sorry to inform you that there is a defect in the product "MOFIOLA BOX LARGE BAG Beige 55" that was sold during the period.
It has been discovered that there is a possibility of damage. There is no problem with the quality of the Black 19 product.
Therefore, we will provide refunds to customers who have purchased the affected products that have already been sold.
We apologize for the inconvenience, but if you have any of the products in question, please contact any BABYLONE store or our customer service department listed below.
Please contact Tamer Services.
We sincerely apologize for the inconvenience caused and will take measures to prevent a recurrence of this issue.
We will continue to strive to strengthen our management system. We appreciate your understanding and cooperation.
to raise.
Record
[Applicable products]
Product name: [MOFIOLA] BOX LARGE BAG
Year: 577102
Color: Beige 55
[Contact point for inquiries regarding this matter]
<Element Rule Customer Service>
◇Telephone inquiries
TEL: 0120-941-954 (Business hours: 12:00-17:00 *Closed on Saturdays, Sundays, and holidays)
◇Inquiries by email
https://www.dot-st.com/common/CSfClaimEntry.jsp
Please contact us using the form displayed.