News

As announced on the Adastria Co., Ltd. corporate website on January 19, 2023, in the "Regarding Unauthorized Access to Our Server"* announcement, we have come to the conclusion that we cannot deny the possibility that some of our customers' personal information may have been leaked in connection with the unauthorized access to our servers. At this time, no information leaks related to this incident have been confirmed. We will be contacting those affected by email or post in due course.

We have confirmed that the e-commerce servers for our online store "HUM VENT" and the Adastria Group's online store ".ST" were not affected by this unauthorized access. Payment information such as credit card information and login information for the online store (member ID and password) were not included, and at this time, no information has been leaked in connection with this incident.

*Regarding unauthorized access to our server

https://www.adastria.co.jp/news/notice/entry-15640/

We sincerely apologize for the inconvenience and concern caused to our customers and all other parties involved.

For more details, please see the following on the Adastria Co., Ltd. corporate website.

"Regarding the unauthorized access to our server (second report) Notice and apology regarding the possibility of personal information leaks"

https://www.adastria.co.jp/news/notice/entry-15641/

Additionally, our online store "HUM VENT," which has been closed since Wednesday, January 18th, is scheduled to reopen in the near future after the logistics system has been restarted and safety has been confirmed. The reopening date will be announced on the "HUM VENT" website and social media once it has been decided.

We have taken all necessary measures to reopen the service, but we will also strengthen our security and monitoring systems to ensure that our services are used with even greater peace of mind, and strive to prevent recurrence.